Returns and Exchanges

Returns or Exchanges may be done within 14 days from purchase date. We kindly ask that all valid returns must be in unworn condition with attached tags and packaging. M5 SHOP will not accept any returned merchandise without prior written communication and approval by M5 SHOP. Upon inspection and approval, Exchange or Store Credit will be provided, No Refunds. All sale items, discounted and promotional merchandise, including any discount/promo codes used are FINAL SALE and are ineligible to be returned or exchanged. 

All charges incurred as the result of an exchange or return (ie. shipping, duties, and taxes) are the customer’s responsibility. In the case of an exchange the customer will be required to pay an additional re-shipping fee.



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